22nd Annual Fall Educational Conference
Wednesday-Friday, September 21-23, 2011
Radisson Plaza Hotel at Kalamazoo Center – Kalamazoo
(269) 343-3333

Conference Presentations / Material:
The Revenue Cycle Top Ten List by Sandra Wolfskill
Affordable Care Act by Steve Fitton
Removing the Barriers and Enabling POS Collections by Julie (Waddell) Kay
Connect, Commit,Communicate by Barbara McLaughlin
Healthcare Reform 2011: How Providers Are Responding to Reform by Jeanne Matthews

Fall Board Meeting
Thursday, November 10, 2011
Comfort Inn - Mt. Pleasant
(989) 772-4000

General Meeting
Friday, November 11, 2011
Comfort Inn - Mt. Pleasant
(989) 772-4000
PROGRAM AGENDA

Conference Presentations / Material:
The High Costs of Alienating A Patient by Dave Morrisey
New Technologies to Automate Authorization Management by Bill Bollinger
Clinical Financial Navigator by Dan Herman, MA,LPC

General Meeting
Friday, January 27, 2012
Comfort Inn - Mt. Pleasant
(989) 772-4000
PROGRAM AGENDA

Conference Presentations / Material:
Point of Service Collections:“Your Key To Survival In 2012” by Mary Oomen
Maximizing Recovery On Auto Claims And Legal Update by Robert E. Dice, Jr.

Fall Conference Planning Committee Meeting
February 10, 2012
L&S Associates
3245 Technology Blvd - Lansing
(800) 766-6185

General Meeting
Friday, March 23, 2012
Comfort Inn - Mt. Pleasant
(989) 772-4000
PROGRAM AGENDA

Conference Presentations / Material:
Collecting Cash Up-Front and Data Collection by Kenlyn Gretz
Creating the Ultimate Patient Experience by Brooke Will and Todd Van Meter

Spring Board Meeting
Thursday, May 10, 2012
Comfort Inn - Mt. Pleasant
(989) 772-4000

General Meeting
Friday, May 11, 2012
Comfort Inn - Mt. Pleasant
(989) 772-4000
PROGRAM AGENDA

Conference Presentations / Material:
MANDT Building Healthy Workplace Relationships
Presented By: Jennifer Hamman, Allegan General Hospital

HIP Michigan Presented By: Mary Anne Sesti, Physicians Health Plan
Implementing an Inpatient Financial Discharge Desk
Presented By: Adam Boyer, Botsford Hospital